Read More: what is technical support engineer
Registration, monitoring and execution of the preventive support and calibration plans set up for the introduced base of hardware. Set up and deal with the requirements of parts, save parts and instruments required for the attention of administration and upkeep orders. Attention to support demands through the set up stations (Face-to-confront, Remote, Chat, Via Telephone and/or email) Execution of remedial upkeep orders as per the set up administration times. Go to the technical help preparing gave by providers, guaranteeing the consolidation of information and its communication inside the organization. Plan, registration, translation and refreshing of the hardware records with their technical and operational qualities and transmission records. Upkeep and advancement of communication channels and information consultation with the providers' technical support zones. Register the information required in the information systems for the generation and preparation of reports.
Registration, monitoring and execution of the preventive support and calibration plans set up for the introduced base of hardware. Set up and deal with the requirements of parts, save parts and instruments required for the attention of administration and upkeep orders. Attention to support demands through the set up stations (Face-to-confront, Remote, Chat, Via Telephone and/or email) Execution of remedial upkeep orders as per the set up administration times. Go to the technical help preparing gave by providers, guaranteeing the consolidation of information and its communication inside the organization. Plan, registration, translation and refreshing of the hardware records with their technical and operational qualities and transmission records. Upkeep and advancement of communication channels and information consultation with the providers' technical support zones. Register the information required in the information systems for the generation and preparation of reports.
Least 5 years of involvement with 2 organizations: Practical involvement with Installation, Maintenance and Technical Support in electrical and electronic gear (Scientific hardware for science or physicochemical), equipment and related programming. Information on investigation and monitoring gear and systems. The board of computer devices, programming, advancements and far off technical support applications. Fixed Salary: 2,500,000 + Variable: 700,000.
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