All in all, a support technician is an IT professional prepared to give face to face or remote technical support to the customer/client. That is, it expects to take care of issues identified with the activity of an organization's computers.
Albeit numerous individuals today have gained casual information about software and machine establishments, a great support technician doesn't abstain from scholarly preparing. He can be a Computer Technician or be prepared in identical courses. In any case, free courses identified with this zone serve to add worth and information to the professional.
Read More: Tech support technician
A properly trained professional in the IT area is qualified to work on the following fronts:
- Structure computer arranges and play out their support;
- Assume liability for the security of system assets, that is, information and administrations:
Avoidance of physical and/or legitimate attacks;
Making of security strategies;
Control of access to assets;
Introduce, arrange and update antivirus and antispyware programs;
Reinforcement creation and upkeep.
- Install and maintain numerous Operating Systems;
- Install and maintain digital correspondence, that is, email, WEB, FTP and VPN:
Characterize content control arrangements;
Characterize data transmission get to control to the WEB;
Set up email accounts;
Make and use VPN's;
Give digital media frameworks, ie VoIP, video conferencing, and so on.
- Install and maintain the board frameworks (ERP);
- Install and maintain up database frameworks (DBMS);
- Offer help to clients of the organization or association.
No comments:
Post a Comment